Terms & Conditions

Terms and Conditions for Braaiwood Company

Please read the following terms and conditions carefully before using the products or services provided by our braaiwood company. By placing an order or using our products, you agree to be bound by these terms and conditions:

  1. Product Description and Size Variability:
    a. Our braaiwood is sold in bags that are labeled with an approximate size. The size mentioned on the bag represents an estimate and may vary to some degree.
    b. We cannot guarantee that every bag will contain the exact amount of kilograms (kg) of braaiwood as stated on the bag. The weight may vary due to factors such as moisture content, variations in wood density, and natural inconsistencies in the material.
    c. While we strive to provide accurate information, the size and weight of the braaiwood may be subject to slight variations. We will make reasonable efforts to ensure that the bags are filled to the best of our abilities.
  2. Order Placement and Acceptance:
    a. All orders placed with our braaiwood company are subject to acceptance and availability.
    b. Once you place an order, you will receive an order confirmation via email or any other designated communication method. This confirmation does not guarantee the availability of the requested products.
    c. We reserve the right to refuse or cancel any order for any reason, including but not limited to product unavailability, pricing errors, or suspicious or fraudulent activity.
  3. Pricing and Payment:
    a. The prices of our braaiwood products are listed on our website or communicated through other channels and are subject to change without notice.
    b. All prices are quoted in Euros (€) and are inclusive of any applicable taxes, unless otherwise stated.
    c. Payment for the products must be made in full at the time of ordering. We accept payment through the methods specified on our website or agreed upon during the order placement process.
  4. Delivery:
    a. We offer delivery services within the specified areas as mentioned on our website or communicated through other channels.
    b. Delivery times are approximate and may be subject to delays beyond our control. We will make reasonable efforts to deliver the products within the estimated time frame.
    c. It is your responsibility to ensure that the delivery address provided is accurate and accessible. We will not be liable for any delays or failed deliveries due to incorrect or incomplete address information.
    d. Delivery charges, if applicable, will be communicated to you during the ordering process and will be added to the total order amount.
  5. Returns and Refunds:
    a. We strive to provide high-quality braaiwood products. If you are dissatisfied with your purchase, please contact our customer service within 48 hours of receiving the products to discuss your concerns.
    b. We may request photographic evidence or other information to assess the issue and determine an appropriate resolution.
    c. Refunds or replacements will be considered on a case-by-case basis. We reserve the right to make a reasonable decision based on the nature of the complaint.
    d. In the event of a refund, the amount refunded will be limited to the purchase price of the braaiwood products and will exclude any delivery charges.
  6. Limitation of Liability:
    a. To the extent permitted by applicable law, our braaiwood company, its directors, employees, or agents will not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with the use of our products.
    b. We do not assume any responsibility for any injuries, damages, or losses resulting from the use or misuse of our braaiwood products.
  7. Governing Law and Jurisdiction:
    a. These terms and conditions are governed by the laws of Ireland. Any disputes arising from